Fermer ce champ de recherche.

Quality Assurance

Quality Assurance

Job Description/Key Accountabilities:

  • Management and documentation of incidents, complaints, and non-conformities in IT support.
  • Management of complaints, relevant investigations and communication with the client and the areas involved, preparing the necessary reports.
  • Management of complaints to suppliers, relevant investigations and communication with suppliers and involved areas, elaborating necessary reports.
  • Leading the investigation studies of incidents, claims and non-conformities, coordinating the different departments involved.
  • Management and documentation of CAPA process actions, leading their follow-up until implementation, closure and evaluation of effectiveness.
  • Periodic reports
  • Promote continuous improvement in the organisation.
  • Identify inefficiencies and resource needs. Communicate to the superior whenever they are detected.
  • Ensure the management system: procedures, instructions and records are up to date and available to the whole organisation.
  • Ensure the monitoring of process performance (KPIs).
  • Ensure the analysis and monitoring of risks and opportunities identified as part of the IMS.
  • Ensure the achievement of business objectives. Elaborate and follow up the action plan to achieve them.
  • Propose and lead improvements in safety, order, cleanliness and AM for the organisation.
  • Validate processes during quality audits by clients, administrations or certifying bodies.
  • Responsible for the management and communication for internal and external audits and with clients or suppliers.
  • Lead improvement projects of the quality management system.
  • Lead future projects for new ISO quality management system certifications.
  • Maintenance of QMS based on 9001 or implementation of the system in new plants.
  • Preparation, review and update of management system monitoring reports; management review, risks and opportunities. As well as registration, communication and follow-up of actions and opportunities for improvement detected in these reviews.
  • Participate in projects for the implementation of new procedures, regulations and certifications for the company.
  • Implementation and maintenance of management software including HSE and Quality area.

Education / Knowledge:

Degree in Chemistry or Chemical Engineering.

ISO 9001, IATF, SAP QM module.

Incident investigation techniques (fishbone, Apollo Root Cause, etc).


  • Experience in QMS according to 9001 standards.
  • Ability to speak and write in English fluently.
  • Willingness to learn new skills and develop.
  • Ability to work on several projects at the same time.
  • Knowledge of SAP QM module.

We are looking for a profile with the following skills:

  • Flexibility and easy adaptation to change.
  • Tolerance to pressure.
  • Autonomy and assumption of responsibility.
  • Planning, prioritisation and coordination.
  • Results oriented
  • Concern for order and quality.
  • Vision for continuous improvement and scalability.
  • Problem solving and technical credibility.

A profile in line with our corporate values.





Health and safety



Remuneration according to market.