{"id":19379,"date":"2022-09-21T08:16:26","date_gmt":"2022-09-21T06:16:26","guid":{"rendered":"https:\/\/www.synthesia.com\/?page_id=19379"},"modified":"2022-09-21T12:20:59","modified_gmt":"2022-09-21T10:20:59","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/www.synthesia.com\/en\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19379\" class=\"elementor elementor-19379 elementor-19330\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-132786 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"132786\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66b4f8b6\" data-id=\"66b4f8b6\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:19361,&quot;url&quot;:&quot;https:\\\/\\\/www.synthesia.com\\\/wp-content\\\/uploads\\\/2022\\\/09\\\/image-10-1.png&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f1d4b23 elementor-widget elementor-widget-heading\" data-id=\"3f1d4b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quality Assurance\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55df3a07 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"55df3a07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.synthesia.com\/en\/form-job-quality-assurance\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply to the job<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15b1e21e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15b1e21e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-68f2d8cc\" data-id=\"68f2d8cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-34029fe8\" data-id=\"34029fe8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a8deb06 elementor-widget elementor-widget-heading\" data-id=\"2a8deb06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quality Assurance\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a583781 elementor-widget elementor-widget-text-editor\" data-id=\"4a583781\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Job Description\/Key Accountabilities:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management and documentation of incidents, complaints, and non-conformities in IT support.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management of complaints, relevant investigations and communication with the client and the areas involved, preparing the necessary reports.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management of complaints to suppliers, relevant investigations and communication with suppliers and involved areas, elaborating necessary reports.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leading the investigation studies of incidents, claims and non-conformities, coordinating the different departments involved.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management and documentation of CAPA process actions, leading their follow-up until implementation, closure and evaluation of effectiveness.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Periodic reports<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Promote continuous improvement in the organisation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify inefficiencies and resource needs. Communicate to the superior whenever they are detected.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the management system: procedures, instructions and records are up to date and available to the whole organisation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the monitoring of process performance (KPIs).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the analysis and monitoring of risks and opportunities identified as part of the IMS.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the achievement of business objectives. Elaborate and follow up the action plan to achieve them.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Propose and lead improvements in safety, order, cleanliness and AM for the organisation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Validate processes during quality audits by clients, administrations or certifying bodies.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Responsible for the management and communication for internal and external audits and with clients or suppliers.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead improvement projects of the quality management system.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead future projects for new ISO quality management system certifications.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintenance of QMS based on 9001 or implementation of the system in new plants.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preparation, review and update of management system monitoring reports; management review, risks and opportunities. As well as registration, communication and follow-up of actions and opportunities for improvement detected in these reviews.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participate in projects for the implementation of new procedures, regulations and certifications for the company.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implementation and maintenance of management software including HSE and Quality area.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8952ba5 elementor-widget elementor-widget-text-editor\" data-id=\"8952ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><h3><b>Education \/ Knowledge:<\/b><\/h3><\/div><p><span style=\"font-weight: 400;\">Degree in Chemistry or Chemical Engineering.<\/span><\/p><p><span style=\"font-weight: 400;\">ISO 9001, IATF, SAP QM module.<\/span><\/p><p><span style=\"font-weight: 400;\">Incident investigation techniques (fishbone, Apollo Root Cause, etc).<\/span><\/p><h3><strong>Requeriments<\/strong><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience in QMS according to 9001 standards.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to speak and write in English fluently.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Willingness to learn new skills and develop.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to work on several projects at the same time.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Knowledge of SAP QM module.<\/span><\/li><\/ul><h3><b>We are looking for a profile with the following skills:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexibility and easy adaptation to change.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tolerance to pressure.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Autonomy and assumption of responsibility.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planning, prioritisation and coordination.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Results oriented<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Concern for order and quality.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vision for continuous improvement and scalability.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problem solving and technical credibility.<\/span><\/li><\/ul><h3><b>A profile in line with our corporate values.<\/b><\/h3><p><span style=\"font-weight: 400;\">Flexibility<\/span><\/p><p><span style=\"font-weight: 400;\">Responsibility<\/span><\/p><p><span style=\"font-weight: 400;\">Excellence<\/span><\/p><p><span style=\"font-weight: 400;\">Sustainability<\/span><\/p><p><span style=\"font-weight: 400;\">Health and safety<\/span><\/p><p><span style=\"font-weight: 400;\">Honesty<\/span><\/p><h3><strong>Salary:<\/strong><\/h3><p><span style=\"font-weight: 400;\">Remuneration according to market.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5296664c elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"5296664c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.synthesia.com\/en\/form-job-quality-assurance\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply to the job<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32fec54e elementor-widget elementor-widget-text-editor\" data-id=\"32fec54e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.synthesia.com\/en\/job-offers\/\"><span style=\"color: #9d2235;\">&lt; <a href=\"https:\/\/www.synthesia.com\/en\/job-offers\/\">Back to\u00a0<strong>all offers<\/strong><\/a><\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2e9467cd\" data-id=\"2e9467cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quality Assurance Apply to the job Quality Assurance Job Description\/Key Accountabilities: Management and documentation of incidents, complaints, and non-conformities in IT support. Management of complaints, relevant investigations and communication with the client and the areas involved, preparing the necessary reports. Management of complaints to suppliers, relevant investigations and communication with suppliers and involved areas, elaborating [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-19379","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Assurance - Synthesia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synthesia.com\/en\/quality-assurance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Assurance - Synthesia\" \/>\n<meta property=\"og:description\" content=\"Quality Assurance Apply to the job Quality Assurance Job Description\/Key Accountabilities: Management and documentation of incidents, complaints, and non-conformities in IT support. Management of complaints, relevant investigations and communication with the client and the areas involved, preparing the necessary reports. 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